Not every role produces tidy metrics
Client-facing, caregiving, and early-career roles often don't come with sales figures or conversion percentages attached. That doesn't mean there's no measurable impact — it means you have to go looking for it.
Proxies for impact
- Scale: number of people, accounts, or cases handled
- Frequency: how often you did something and how consistently
- Change: what was different before and after your involvement
Frame the outcome, not just the activity
"Managed a caseload of 40 clients" says more than "responsible for client management" — specificity substitutes for a number when a real number isn't available.
